Most in-stock items ship within 48 hours of ordering and you should receive your item between 3–5 working days, depending on the location within Australia to which it is being sent.  If you have not received your order within the days specified please contact us via email at

Frey ships internationally.  Please contact us at to organise a quotation regarding the piece/s you are interested in.


All Homewares are shipped with a flat fee of $12 to anywhere in Australia. All International orders will need to be quoted on.

Please note that most deliveries will require a signature. You might like to consider having the goods shipped to your workplace to ensure you receive them as quickly as possible.


Please note due to hygiene reasons earrings cannot be exchanged.  International orders will need to be quoted on.


Frey is delighted to ship our artwork Australia wide and internationally.

Due to the various sizes and delicate nature of our furniture, each piece will need to be individually quoted on freight.  Please fill in the quote form on the item you are enquiring about or contact us directly at for a quote on freight before making your purchase.